About me
The short version: I'm the person who asks "why does this keep happening?" — and then builds the fix.
I work in IT support at an Amazon fulfillment center, where fast, reliable hardware and systems keep the whole
operation moving. My day-to-day is imaging laptops, managing assets, resolving incidents, and keeping the floor running —
but what sets my work apart is the layer I build on top of it.
I follow a simple philosophy borrowed from Amazon's own innovation culture: start with the problem, not the technology.
When I notice a recurring headache — broken scanners disappearing into a damage bin, parts stock running dry without warning,
gear getting forgotten on off-site runs — I design a tool that pulls from data that already exists, so nobody has to add a
single manual step to their day.
The result is a growing toolkit of shipped solutions: an RFID device-detection platform, live operations dashboards,
automated alert systems, and productivity userscripts. I build them, document them on internal wikis, and pitch them
through formal innovation proposals. I'd love to bring that same problem-first, ship-it energy to your team.
